These Terms govern access to and use of the Signed-I/O platform and related services. By using the platform, you agree to these Terms.
Subject to these Terms and your Order, Signed-I/O grants you a non-exclusive, non-transferable right to access and use the platform. You are responsible for all activity under your accounts and must comply with all applicable laws. You may not attempt to access non-customer environments, introduce malware, use the platform for unlawful purposes, or interfere with service availability for other customers.
You retain all right, title, and interest in your Customer Data. Your data is contained in your Customer Environment, segregated from all other customers and from Signed-I/O operations. Customer Data is encrypted at rest and in transit using keys you own and control. Signed-I/O accesses Customer Data only to provide the platform, for authorized support, or as required by law, and does not use it to train shared models. You grant Signed-I/O a limited license to host, process, and transmit your data solely to provide the service.
You must complete identity verification (KYC) to access the platform. Signed-I/O maintains technical and organizational controls aligned with a zero trust model. You are responsible for configuring access controls, retention, and deletion settings within your environment.
Fees are specified in your Order. Payment is accepted only in Bitcoin (BTC) at spot rates published by exchange.crypto.gov at the time of invoicing. If that reference is unavailable, the parties will agree on a reputable exchange. Fees exclude taxes, which you are responsible for. Accounts not paid within 5 days of the due date may be suspended until payment is received. Government and critical infrastructure customers are exempt from suspension but remain responsible for payment.
Each party will protect the other's confidential information using reasonable care. Confidential information excludes information that is public, independently developed, or rightfully received from a third party.
These Terms remain in effect for your Order term. Either party may terminate for material breach not cured within 30 days of written notice. Upon termination, access ends and you may export or delete your data as described in the documentation and Privacy Policy.
The platform is provided "as is" and "as available." Signed-I/O disclaims all warranties to the maximum extent permitted by law. Neither party will be liable for indirect, incidental, special, or consequential damages. Except for breach of confidentiality, payment obligations, or indemnification, each party's aggregate liability is limited to fees paid in the 12 months preceding the claim.
You will indemnify Signed-I/O for claims arising from your Customer Data or your use of the platform in violation of these Terms.
Governing law and venue are specified in your Order or applicable jurisdictional addendum.
Signed-I/O may update these Terms and will provide notice of material changes. Continued use after the effective date of changes constitutes acceptance.
Questions? sales@signed-io.com